House and Holiday Rental cleaning · Wallaroo · Kadina & Moonta

Each clean has a fixed price, set by the number of bedrooms and bathrooms. For weekly, fortnightly and monthly cleans, a 1 bedroom, 1 bathroom home is $139, and each extra bathroom adds $25. One-off cleans and holiday changeovers cost a little more, from $160. Both price lists are above, and you can work out your price there too. Amy confirms it before your first clean.

Yes. Weekly, fortnightly and monthly cleans are at the regular price. One-off cleans and holiday changeovers cost about 15% more: a 3 bedroom, 2 bathroom home is $218 as a regular clean, or $252 as a one-off or changeover. A changeover includes extra work, such as restocking basics, emptying the fridge and resetting the home for the next guests. Weekends and public holidays cost the same.

Extras are added to the price of the clean, at starting prices Amy confirms: inside the oven from $79, inside the fridge from $60, inside the cupboards from $40, inside windows and tracks from $79, a linen change and bed make from $15 per bed, and a deep clean (a full top-to-bottom clean) from $159. The other extras are charged separately from a deep clean. Beds are made as part of every clean; the linen change is for fresh sheets, changeovers included. Amy strips the beds and makes them up with the spare linen set you supply. The used linen is left for you to handle; washing isn't included.

If Amy is available. Anything booked with less than 48 hours' notice is an urgent clean, charged at $85 an hour. The more notice you give, the better the chance of the time you want.

Yes. Amy does end-of-lease (bond) cleans and move-in or move-out cleans. They take more work than a regular clean, so she quotes each one. Choose “End-of-lease or move-out” in the quote form.

Outside windows, carpet steam cleaning, mould removal and heavy lifting. Amy doesn't wash linen: she strips the beds, makes them up with your spare set and leaves the used linen for you. Amy cleans what's in the checklists above.

By bank transfer or cash, on the day of the clean. There's no deposit. Amy isn't registered for GST, so no GST is added to your price.

Let Amy know as early as you can. Cancelling within 24 hours of the clean may incur a charge of 50% of the price, which Amy may waive if she can fill the time. If Amy is ever sick or can't make it, she'll tell you straight away and reschedule as soon as possible.

Not necessarily. Keys, lockboxes, alarm codes and gates are arranged with Amy before the clean, and pets are fine by arrangement. On the day, Amy needs power, water and a sink.

Yes. Amy brings her own products and equipment. She doesn't supply eco-friendly or fragrance-free products, but she'll use them, or any of your own products, if you provide them.

Yes. Tell Amy how often the property turns over and what each changeover involves. Changeovers have a fixed price set by bedrooms and bathrooms, at the one-off price (from $160). Beds are made as part of the clean, and a linen change and bed make is from $15 per bed, using the spare set you supply. The used linen is left for you to handle. Book at least 48 hours ahead for the changeover price; with less notice it's an urgent clean at $85 an hour, if Amy is available. She fits around your check-out and check-in times where she can. Every changeover includes restocking basics like toilet paper, coffee and sugar from the supplies you leave, emptying the fridge and resetting the home. Reporting damage or missing items can be arranged with her.

Amy treats your home and belongings with care. If something is accidentally broken, she'll tell you promptly, document what happened and work with you on a fair resolution. Where it's her fault, she takes responsibility and arranges a repair, replacement or compensation. Please point out anything fragile, valuable or sentimental before the clean. Nothing in this limits your rights under Australian Consumer Law.

Tell Amy. She'll review the clean with you and work with you to resolve it.

Yes. Amy is insured and holds a National Police Check, so you can hand over the keys with confidence. Ask to see either when you book.

North Beach, Wallaroo, Kadina, Moonta, Moonta Bay, Port Hughes, Wallaroo Mines and surrounding areas. If you're just outside the area, ask anyway; any travel charge is agreed with Amy.